Click one of the following topics for FAQs and additional assistance:



Death Certificate Copies
For questions regarding Ohio Death Certificate Copy orders, visit our Frequently Asked Questions. If you need further assistance, contact reference@ohiohistory.org or 614.297.2510.

E-Mail Confirmations / Spam Filters
Regardless of the type of item you've purchased, we send you an email confirmation of your order. All of our email originates from the domain ohiohistory.org. Please set your spam filters / spam-blockers to accept email from ohiohistory.org. This will assure receipt of email confirmations and any other correspondence from the Ohio History Store.

Genealogy Workshops
For questions regarding Genealogy Workshops, visit ohiohistory.org/learn/archives-library/archiveslibrary-services/genealogy-workshops or contact genworkshops@ohiohistory.org or 614.297.2510.

Local History Workshops
For questions regarding Local History Workshops, contact ohiolha@ohiohistory.org or 614.297.2340.

OhioPix Images
Visit the OhioPix FAQ Page for questions regarding purchases of digital image downloads through OhioPix. If you need further assistance, contact 614.297.2530 or images@ohiohistory.org.

Ohio Village Events
For questions regarding online registration for events held in the Ohio Village, contact reservations@ohiohistory.org, 800.686.1541 or 614.297.2477.

Ohio History Connection Memberships
Visit www.ohiohistory.org/membership for more information on memberships with the Ohio History Connection, or contact membership@ohiohistory.org or 800.686.1545.

Retail Items
For questions regarding retail purchases, e-mail ohiohistorystore@ohiohistory.org or call 800.840.6414 between 7 am and 4 pm Eastern time Monday-Friday.

Tax-Exempt Purchase Requests
Tax-exempt purchases require a valid tax-exempt ID number and verification by Ohio History Connection staff.

A copy of your Blanket Tax Exemption Form from the State of Ohio is required to process your tax-exempt request. Your Blanket Tax Exemption Form from the State of Ohio and a completed OHC tax-exempt request should be submitted via fax to 614.297.2411 or e-mail to taxexempt@ohiohistory.org. Call 614.297.2399 for any questions regarding the Tax Exemption form.

Completion of the OHC tax-exempt form will register your organization with the Ohio History Store e-commerce system. Once tax-exempt status is verified, users will be considered tax-exempt at any Ohio History Connection store and on-line.

You can download the OHS tax-exempt form here.

Technical Assistance
If you need technical assistance with any part of our online store, please send an email to our Store Administrator at storeadmin@ohiohistory.org.

Please include your name, phone number, email address and a small description of the issue.

TIMELINE Back Issues
For questions regarding purchases of back issues of TIMELINE Magazine, e-mail ohiohistorystore@ohiohistory.org or call 800.840.6414 between 7 am and 4 pm Eastern time Monday-Friday.

TIMELINE Magazine Subscription
For questions about your new or existing TIMELINE magazine subscription, please email timeline@ohiohistory.org or call 614.297.2360 between 9 am and 4 pm Eastern time Monday-Thursday.